Effective Date: August 31, 2025
Last Updated: August 31, 2025
At Wiwonder, we strive to ensure that our users and partners are satisfied with the services we provide. This Refund Policy outlines the circumstances under which payments made to Wiwonder may be eligible for a refund.
All payments made for advertising, subscriptions, or premium features on Wiwonder are generally non-refundable, except as stated in this policy.
By purchasing our services, you acknowledge and agree to this refund policy.
Refunds may be considered in the following cases:
Duplicate Payment: If you were charged more than once for the same service.
Technical Errors: If a payment was processed due to a system or billing error on our side.
Service Not Delivered: If you purchased a service (such as an ad campaign) that was not activated or delivered due to issues within Wiwonder’s system.
Legal Requirement: If a refund is required under applicable consumer protection laws.
Refunds will not be issued in the following cases:
Change of mind after purchase.
Services already delivered, used, or partially consumed.
User violations of our Terms and Conditions that result in account suspension or termination.
To request a refund, please contact us within 7 days of the original payment date. You must provide:
Proof of payment (transaction ID, receipt, or screenshot).
A clear explanation of the issue.
